Finally, after three days, Ichiraku is back again, only with a minor caveat. Full public release from the administrators:
Hello everyone,
It’s a big day for us as Ichiraku is finally back after being down for three days since August 7!
We are still looking for the probable cause of the problem and we are currently engaged in a manhunt, of sorts, to pinpoint the culprit. While the initial diagnosis was a hack case, we figured that the problem was too selective to have been due to a single person with malicious intent. This is due to Ichiraku’s SMF files removed from the server, while the rest were not.
We worked around this problem by reinstalling SMF and calling back a server backup made on 9:00am (GMT +8) of August 5th thus having a roll-back. All posts made on the day of August 6 will be lost, but I’d daresay this is better than restarting and rebooting all over again. We have also returned the Ichiraku Mail service (www.mail.ichiraku.org) last night, and assigned a new URL to Ichiraku DEV (http://support.ichiraku.org), although, alternatively, you can still access our support blog at its old address.
For the meantime, I and akee ask everyone to be very vigilant. Since this may not be the last time we see this – I will not give you false guarantees, because it MIGHT, and I want everyone to be with us as we fight these glitches or errors – please tell us as soon as you can. Meanwhile, I and your faithful staff will do we all we can to further safeguard our community from pernicious attacks, human or otherwise, in the future.
Thank you everyone for your continued support!
The Ichiraku Admin Team
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Enjoy everyone! And a little thank-you note wouldn’t hurt at all.